One Claw Terms of Service

Effective date: May 1, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the website, applications, and related services offered by One Claw (collectively, the "Service") available at https://www.one-claw.io and associated subdomains or URLs we may use from time to time.

By creating an account, purchasing a subscription or credits, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. What the Service provides

One Claw operates a hosted software workspace built around OpenClaw-related capabilities. Depending on your plan and what we enable for your account, the Service may include, without limitation:

• Account and workspace access: Sign-in, profile, and settings within our web application.
• Subscriptions and usage credits: Paid access on a recurring basis and/or prepaid credits for metered use, as described at checkout and in your account.
• AI agents and chat: Interfaces to interact with automated agents; outputs depend on third-party models and your inputs.
• Tasks and automation: Features to create, schedule, or track work items or automated flows we make available.
• Remote channels and integrations: Optional connections to external messaging or other systems, where we support them; availability and behavior depend on those third parties.
• Skills and extensions: Optional capabilities or configurations you enable within the workspace.
• API keys and programmatic access: Where we offer them, credentials or endpoints subject to separate limits and documentation.

The Service is not self-hosted OpenClaw: we host and operate the software on our infrastructure (or that of our subprocessors). Features may change, be limited by plan, or be discontinued with reasonable notice where practicable. We do not warrant that any particular integration or model will remain available.

3. Eligibility and accounts

You must be able to form a binding contract in your jurisdiction and meet any minimum age we require (typically the age of majority, or 18 where applicable). You are responsible for:

• Providing accurate registration information and keeping it updated.
• Safeguarding passwords and credentials, including API keys.
• All activity under your account, except where caused solely by our gross negligence.

We may refuse registration, suspend, or close accounts that violate these Terms or create risk for the Service or other users.

4. Acceptable use

You agree not to:

• Violate applicable laws or regulations, or infringe others' rights (including intellectual property and privacy).
• Upload, generate, request, or distribute malware, unlawful content, or content intended to harass, defraud, or harm others.
• Attempt unauthorized access to the Service, other accounts, or our or others' systems; probe, scan, or bypass security or rate limits except as we expressly permit (e.g., coordinated disclosure).
• Reverse engineer our proprietary software except where mandatory law allows.
• Resell, sublicense, or redistribute the Service in ways not permitted by your agreement with us.
• Use the Service to train competing models or scrape our UI at scale in a way that degrades the Service for others, without our written consent.
• Misuse AI or automation features to produce illegal outputs, spam, or coordinated inauthentic behavior.

We may use automated or manual moderation, rate limits, and account actions to enforce this section. Third-party AI providers and connected platforms have their own rules; you must comply with those when your use touches them.

5. User content and license

You retain rights in content you submit to the Service ("User Content"). You grant us a non-exclusive, worldwide license to host, process, transmit, and display User Content only as needed to operate, secure, and improve the Service and to comply with law.

You represent that you have the rights needed to grant the above license. We may remove or restrict User Content that violates these Terms or law, or that we reasonably believe creates liability.

6. Third-party services

The Service relies on third-party infrastructure, authentication (e.g., OAuth providers where enabled), payment processors, AI model APIs, and messaging platforms. Their terms and privacy notices apply to your use of those services. We are not responsible for third-party outages, changes, or conduct beyond what we reasonably control.

7. Fees, subscriptions, and credits

Paid features are offered as described at the time of purchase. Payments are processed by third-party providers (for example Stripe or Creem, depending on our configuration); their terms apply to payment processing.

• Subscriptions renew according to the plan you select until you cancel in accordance with the cancellation flow we provide.
• Credits (if offered) are generally consumed when used; unused credits may expire or be forfeited as stated at purchase—we will describe material limitations before you pay where feasible.

Taxes: You are responsible for applicable taxes unless we state otherwise at checkout.

Refunds: Unless required by applicable law or we publish a separate refund policy that applies to your purchase, fees are generally non-refundable once the billing period has started or credits have been delivered, except where we confirm a billing error or duplicate charge. Contact support@one-claw.io to raise billing concerns.

8. Intellectual property

The Service (excluding your User Content and third-party components), including software, branding, and documentation we provide, is owned by us or our licensors. These Terms do not grant you ownership of our intellectual property beyond the limited right to use the Service as offered.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT OUTPUTS FROM AI FEATURES WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER ONE CLAW NOR ITS SUPPLIERS OR AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW (FOR EXAMPLE, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE APPLICABLE).

11. Indemnity

You will defend and indemnify us and our affiliates, officers, and employees against third-party claims and costs (including reasonable attorneys' fees) arising from your User Content, your misuse of the Service, or your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.

12. Suspension and termination

We may suspend or terminate access to the Service for breach of these Terms, risk to security or other users, non-payment, or legal requirement. You may stop using the Service at any time; cancellation of subscriptions follows the flows we provide. Provisions that by their nature should survive (e.g., fees owed, liability limits, indemnity) will survive termination.

13. Changes

We may modify these Terms by posting an updated version on https://www.one-claw.io and updating the effective date. For material changes, we may also notify you by email or in-product notice where reasonable. Continued use after the effective date of changes constitutes acceptance unless applicable law requires otherwise.

14. General

If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Nothing in these Terms limits mandatory consumer rights in your country of residence where such rights cannot be waived.

15. Contact

Questions about these Terms:

• Email: support@one-claw.io
• Website: https://www.one-claw.io

You may also use our contact page if available: Contact.

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Last updated: May 1, 2026